Supporting, empowering and funding frontline homelessness workers across the UK.

Frontline workers are essential professionals who provide direct support and assistance to people experiencing or facing homelessness.

They have specialised skills and knowledge that enable them to address the complexities and diverse needs of people without a home. Frontline workers often work in challenging and stressful environments, where they face many challenges and barriers. They also play a vital role in connecting homeless people with other services and resources that can help them find and keep a home.  This is why we collaborate with frontline workers across the UK to ensure that people experiencing homelessness can access the best available support.

"It is so refreshing to find a funder whose Training Fund allows us to invest in the professional development of our team."

Frontline Network

We believe that to prevent homelessness and to ensure that when it does occur, people have access to the best support possible, it is crucial that we support the frontline workers who deliver that support. One of the ways in which we support people experiencing or at risk of homelessness is by supporting the staff who are working with them day in, day out. The Frontline Network helps specialist frontline workers across the UK to access new funding, share expertise and find new and innovative ways of providing meaningful support for anyone experiencing homelessness.

Annual Survey

We conduct a yearly Survey of Frontline Workers in the UK who work with people affected by homelessness. We use our survey results to inform the public and influence other funders about the realities and challenges of addressing homelessness. By listening to the voices of frontline workers, we can share their insights and recommendations quickly and authentically. This helps us advocate for more effective and compassionate solutions to end homelessness and help to make their voices heard.

Annual Conference

We run a free Annual Frontline Worker Conference, which brings together a range of speakers from across the UK to share their knowledge, skills, experience and insights with our Frontline Network community and any other interested parties working in the homelessness sector. Our conference is shaped directly by this first-hand knowledge and expertise of the people working on the frontlines of homelessness and the challenges they are facing every day.

Training Programme

We also have a Training Programme that supports those working with people who are experiencing homelessness to obtain new knowledge, skills, and experience. There’s the Training Fund where frontline staff can apply for up to £500 for an individual or £1,500 for a group training course, our Outsourced Training which offers a rolling schedule of high quality, taught courses across the year, available online for free, as well as subsidised places for Homeless Link’s CIH Level 3 Certificate accredited training, to support frontline worker skills development.

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